Therapeutic Services Quality Manager
3 weeks ago
About the Position
Waves, Inc. seeks a qualified Therapeutic Services Quality Manager to oversee the quality of our adult program operations. The successful candidate will be responsible for ensuring the highest level of care and service delivery.
Key Responsibilities
- Develop and implement quality assurance processes and procedures.
- Lead the quality assurance team and provide guidance and support to team members.
- Conduct regular audits and assessments to ensure compliance with regulatory requirements.
- Collaborate with internal stakeholders to identify areas for improvement and develop solutions.
- Analyze data to inform quality assurance decisions and recommend process improvements.
- Provide training and support to staff members on quality assurance best practices.
- Develop and maintain quality-related data and reports.
Requirements
- Proven experience in quality assurance or a related field.
- Strong leadership and interpersonal skills.
- Effective communication and analytical skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office and database management.
Estimated Salary Range
$55,000 - $70,000 per year, depending on experience.
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