Ambulatory Care Registered Nurse Manager

2 weeks ago

Brandywine, Maryland, United States Greater Baden Medical Services, Inc. Full time
Job Summary

The Ambulatory Care Registered Nurse Manager provides oversight of the ambulatory care nurses and functions as a clinical resource to ensure that medical services are delivered in a safe and efficient manner, addressing patient needs as expeditiously as possible.

Key Responsibilities
  • Serves as a clinical team leader and resource to ambulatory care nurses and provides input on day-to-day clinical activities.
  • Provides oversight to the RN who performs duties under Employee Health related to team member vaccination follow-ups, symptom outbreaks, and notifications to key staff about quarantines.
  • Provides oversight and management of Covid vaccine clinics, ensuring clinics are properly staffed, maintains Covid vaccine inventory, and orders Covid vaccines from the Health Department.
  • Provides education to staff and patients regarding the Covid vaccines and keeps staff up to date on changes.
  • Conducts monthly nursing meetings to ensure all nurses stay up to date on all educational and organizational needs and changes.
  • Reviews staffing model for nursing and nursing management and makes appropriate recommendations for improvement.
  • Provides oversight and supervision of nurses by managing time sheets, approving leave requests, monitors attendance, monitors productivity during remote days, and other administrative duties as assigned.
  • Oversees nursing needs for grants and ensures needs of the grants are being fulfilled.
  • Assists with creating, updating, and reviewing policies and procedures to ensure all are up-to-date and compliant with best practices.
  • Provides recommendation to center manager for administrative and corrective actions of Patient Service Representatives, Clinical Medical Assistants, and Medical Interpreters.
  • Provides clinical training to medical assistants and supervises competency evaluations.
  • Provides direct nursing care to patients, including performing assessments, nursing procedures, and assistance with procedures.
  • Provides health teaching and counseling to patients and families.
  • Assesses patient requests for same-day services and works with Providers and Center Manager to ensure that patient needs are addressed appropriately.
  • Expedites patient flow through the implementation of standing orders or policies for medication refills, referrals, and immunizations.
  • Ensures that clinical medical assistants are familiar with standing order protocols and follow them appropriately.
  • Participates in the immunizations process, including inventory and record keeping.
  • Ensures that vaccines are stored properly.
  • Oversees immunization administration process and educates staff regarding proper technique and current recommendations.
  • Has knowledge of the Vaccines For Children program and assists with compliance.
  • Oversees laboratory services, including review of quality control, oversight of inventory and record keeping.
  • Ensures that supplies are stored properly.
  • Supervises specimen collection process and in-house testing and educates staff regarding proper technique and current recommendations.
  • Participates in the maintenance of medication and medical supply inventory, including monthly expiration process.
  • Assists with providing ongoing clinical education, including competency testing and training consistent with GBMS needs, goals, and objectives.
  • Demonstrates proficiency in the use of the EMR and serves as a clinical resource.
Requirements
  • Current Registered Nursing License in the State of Maryland.
  • Bachelor's degree in Nursing or an equivalent field of study preferred.
  • Insurability (malpractice).
  • Current Cardiopulmonary Resuscitation Certificate (CPR).
Core Competencies
  • Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully, develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
  • Communication Skills - Listens and verbally communicates to solve problems and provide information and direction, ensuring the experience is a positive one.
  • Analytical Skills - The ability to tackle a problem by using a logical, systematic, sequential approach. Possesses creative thinking, learning, systems thinking, and problem-solving.
  • Healthcare Systems - Knowledge of healthcare and medical terminology.
  • Risk Management - Confidentiality principles and laws, maintain compliance with government contractual mandates.
Work Environment

This job operates in an outpatient office environment. Possible exposure to various environments such as communicable diseases, toxic substances, medicinal preparations, and other conditions common to a hospital and medical office environment.

Physical and Mental Demands

Ability to cope with stress. The person in this position needs to occasionally move about inside the center. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. The person in this position frequently communicates with patients and/or employees. Must be able to summarize and exchange accurate information. Must be able to lift or catch patient weighing more than 50 pounds in the event of emergency. Performs with frequent interruption or distractions. Adjust priorities quickly as circumstances dictate. Ability to judge distances and spatial relationships to perceive objects where and as they actually are. Cognitive ability to analyze, count, summarize, and synthesize information from multiple sources.

Compliance

This position requires compliance with Greater Baden Medical Services (Health Center's) compliance standards, including its Standards of Conduct, Compliance Program, and policies and procedures. Such compliance will be an element considered as part of the Director of Risk Management's regular performance evaluation.

Language Skills

Ability to read and interpret written or verbal documents and instructions. Ability to speak effectively to patients, employees, and/or stakeholders of the organization.

Travel

Must be able to drive between Greater Baden Medical Services, Inc. locations as required.

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