Customer Service Ambassador
3 weeks ago
We are looking for a skilled and enthusiastic Customer Service Ambassador to join our team at Tasca Automotive Group. As a key member of our front office staff, you will be responsible for delivering exceptional customer experiences, processing transactions efficiently, and maintaining a welcoming reception area.
About the Role:
- Welcome customers, visitors, and clients with a friendly and professional demeanor.
- Process cash, credit card, and check transactions accurately and manage daily cash handling procedures, including balancing receipts.
- Respond to customer inquiries and provide information about our services and promotions.
- Handle incoming and outgoing mail, packages, and deliveries.
- Perform various administrative tasks such as filing, data entry, and managing records.
- Coordinate with various departments to ensure a seamless and positive customer experience.
Requirements:
- High school diploma or equivalent required.
- Previous experience in a receptionist, cashier, or similar customer service role is preferred.
- Strong customer service skills with a friendly, approachable, and professional demeanor.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with dealership management software.
Estimated Salary: $45,000 - $60,000 per year.
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