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Sales Team Leader
2 months ago
As a key member of our management team, you will be responsible for fostering a dynamic and efficient sales environment at The Tile Shop. Your leadership will be crucial in developing a proficient team of Sales Associates who are dedicated to providing exceptional customer service and achieving sales targets.
Key Responsibilities
- Recruit, train, and mentor a skilled team of Sales Associates.
- Ensure adherence to company policies and procedures through effective coaching.
- Engage with customers proactively to build lasting relationships.
- Drive sales of tile and related products to surpass customer expectations.
- Acquire comprehensive knowledge of store and warehouse operations.
- Set a positive example to motivate the team towards achieving sales objectives.
- Understand the installation process and product offerings to better assist customers.
- Monitor and report on established sales goals.
- Keep customers informed regarding product delivery timelines.
- Uphold professional standards to maintain The Tile Shop's esteemed brand reputation.
- Create and manage schedules for Sales Associates and Warehouse staff.
- Ensure inventory accuracy and proper stock management.
- Implement sound business practices consistently.
- Perform additional duties as required.
Expected first-year income ranges from $60,000 to $75,000 based on performance.
Qualifications
- Availability to work weekends is essential.
- A minimum of 1 year of experience in retail management is required.
- Previous sales experience is advantageous.
- Demonstrated ability to build, develop, and inspire a sales team.
- Strong work ethic with a commitment to exceeding expectations.
- Ability to collaborate effectively in a fast-paced, commission-driven environment.
- Willingness to learn and grow through feedback.
- Exhibit a positive attitude and enthusiasm in leadership.
- Detail-oriented with excellent organizational skills.
- Aesthetic sense to combine various styles, colors, and textures.
- Basic proficiency in mathematics and computer usage.
- Fluency in English, both written and spoken.
- Prior experience in a related field is preferred.
At The Tile Shop, we are dedicated to your overall development. Our benefits package reflects our commitment to you as a vital contributor to our success, featuring:
- Comprehensive medical benefits.
- Health Savings Account (HSA).
- Virtual care options.
- Dental and vision insurance.
- Life and AD&D insurance.
- Short-term and long-term disability coverage.
- Employee Assistance Program (EAP).
- 401(k) retirement plan with matching.
- Employee discounts.