Customer Service Representative

2 weeks ago


Manchester, New Hampshire, United States Lowe's Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Associate. As a key member of our store team, you will play a critical role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process transactions accurately and efficiently, including loading tickets and processing orders and deliveries.
  • Engage in safe work practices and encourage others to do the same, maintaining a clean and safe store environment.
  • Work collaboratively with colleagues to achieve sales goals and provide a seamless shopping experience for customers.
Requirements
  • 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • 6 months of experience using common retail technology, such as smart phones and tablets.
  • Ability to obtain sales-related licensure or registration as may be required by law.
  • Preferred qualifications include 6 months of sales experience, retail experience providing customer service, and bi-lingual skills.
About Lowe's

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.



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