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Patient Access Specialist
2 months ago
Position Title: Access Care Representative - Call Center
Overview:
United Health Services is in search of an Access Care Representative to enhance our Call Center operations. This role is integral to our commitment to delivering exceptional patient communication and support.
Shift: Day
Hours per Week: 40
Compensation: $21.49 per hour, based on experience.
Role Responsibilities:
- Manage a diverse range of tasks related to scheduling, registration, financial compliance, and customer service.
- Act as the primary point of entry for patient interactions, ensuring a professional and compassionate approach.
- Collect accurate and comprehensive information necessary for billing and account management.
Qualifications:
Education/Experience:
Minimum Required:
- High school diploma or equivalent.
Preferred:
- Two years of experience in a medical setting with knowledge of insurance processes related to outpatient care.
- Strong computer skills, familiarity with medical terminology, and experience in scheduling.
License/Certification:
Minimum Required:
- Not Applicable
Preferred:
- Certified Healthcare Access Associate (CHAA)
- Valid driver's license
About United Health Services:
United Health Services is a not-for-profit healthcare organization dedicated to serving the community. We provide integrated healthcare services across numerous locations, including hospitals, walk-in centers, and primary care offices, along with home care and senior living options. Our workforce consists of over 6,300 professionals committed to delivering outstanding patient care.
Core Values:
Our team embodies the values of Compassion, Trust, Respect, Teamwork, and Innovation, ensuring a coordinated approach to patient care.
Community Insights:
As part of our team, you will be connected to a vibrant community known for its entertainment, outdoor activities, and rich local history.
Equal Opportunity Employer:
United Health Services is proud to be an Equal Opportunity Employer.
