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Sales Associate

2 months ago

Temecula, California, United States Wise Auto Group Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our Motorclothes team at Wise Auto Group. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth in our Motorclothes department.

Key Responsibilities
  • Provide outstanding customer service to all customers, ensuring a positive and memorable experience.
  • Maintain a thorough knowledge of our Motorclothes products, including Harley-Davidson merchandise and accessories.
  • Assist customers in locating merchandise, offer additional products that complement their purchase, and take special orders as needed.
  • Perform cashiering functions in accordance with company cash handling policies and procedures.
  • Keep the sales floor and displays neat, clean, and fully-stocked, ensuring a visually appealing environment for customers.
  • Maintain a high level of product knowledge, staying up-to-date on new arrivals, sales, and promotions.
  • Assist with answering incoming calls and directing them to the appropriate person or department.
  • Handle customer complaints in a professional and empathetic manner, demonstrating our commitment to "making things right".
Requirements
  • High School Diploma or equivalent degree required.
  • Prefer knowledge and experience with selling Harley-Davidson Motorclothes and other products sold by the dealership.
  • Ability to take initiative and problem-solve in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • Ability to present oneself and the company in a professional manner.
  • Knowledge of applicable laws and policies.
  • Proficient in the use of a personal computer and corresponding programs.
  • Good attention to detail and great interpersonal and customer service skills.
What We Offer
  • Competitive pay and benefits package.
  • Opportunities for growth and advancement within the company.
  • Complete paid training programs for rapid advancement.
  • Employee vehicle purchase plans and associate discounts on vehicles, service, and parts purchases.
  • A family culture with a structured organization.
  • Long-term job security and a commitment to employee recognition and development.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.