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Retail Store Supervisor

2 months ago

Independence Kentucky, United States Pet Supplies Plus Full time

Job Summary:

We are seeking a highly motivated and customer-focused Pet Store Team Leader to join our team at Pet Supplies Plus. As a key member of our store team, you will be responsible for providing exceptional customer service, leading by example, and ensuring a positive shopping experience for our pet-loving customers.

Key Responsibilities:

  • Provide leadership and guidance to store team members, ensuring they are equipped to deliver exceptional customer service and meet sales goals.
  • Assist store team leaders in managing daily store operations, including inventory management, visual merchandising, and loss prevention.
  • Develop and implement strategies to drive sales growth, improve customer engagement, and increase customer loyalty.
  • Collaborate with store team leaders to identify areas for improvement and implement changes to enhance the customer experience.
  • Ensure a clean, safe, and welcoming store environment, adhering to company standards and policies.
  • Participate in store recruiting, onboarding, and training programs to ensure a high-performing team.
  • Communicate effectively with store team members, store team leaders, and corporate partners to ensure seamless operations and achieve business objectives.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • 2+ years of retail experience, preferably in a leadership role.
  • Proven track record of delivering exceptional customer service and driving sales growth.
  • Strong communication, leadership, and problem-solving skills.
  • Ability to work flexible schedules, including evenings and weekends.
  • Reliable transportation and a valid driver's license (if applicable).

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • Discounts on pet supplies and services.
  • A fun and dynamic work environment.

About Us:

Pet Supplies Plus is a leading pet supply retailer with over 700 locations across the United States. We are committed to providing a wide selection of high-quality pet products, exceptional customer service, and a welcoming store environment that makes every pet owner feel at home.