Guest Experience Specialist

3 weeks ago


Wellesley Hills, Massachusetts, United States Compass Group, North America Full time
About the Job:
This Hospitality Services Associate role with Compass Group is an excellent opportunity for individuals who enjoy working with people and want to make a positive impact on our guests' experiences. As a key member of our front desk team, you will be responsible for providing top-notch service and ensuring that our guests feel welcome and supported throughout their stay.

Key Responsibilities:
+ Greet and check-in guests, respond to their inquiries, and resolve any issues promptly
+ Maintain accurate records of guest stays and services provided
+ Collaborate with other teams to ensure seamless operations

What We Offer:
+ A competitive salary of $20.00 per hour
+ Opportunities for career growth and professional development
+ A collaborative and dynamic work environment

Requirements:
+ Previous customer service experience preferred
+ Excellent communication and interpersonal skills
+ Ability to work in a fast-paced environment

Benefits:
+ Medical, dental, and vision insurance
+ 401(k) plan with company match
+ Paid time off and holidays

Why Join Us?
We are committed to creating a workplace culture that values diversity, equity, and inclusion. Our goal is to provide opportunities for growth and development for all our associates.

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