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Customer Experience Specialist

2 months ago

Cerritos, California, United States Best Buy Full time

About the Role

We're seeking a talented Customer Experience Specialist to join our team at Best Buy. As a key member of our sales floor, you'll be responsible for delivering exceptional customer service and providing personalized solutions to meet our customers' needs.

Key Responsibilities

  • Engage with customers in a warm and friendly manner, building long-term relationships and driving sales growth.
  • Utilize acquired skills and knowledge to recommend products and services that meet customers' current and future needs.
  • Assist customers with sales orders, returns, and exchanges, ensuring a seamless shopping experience.
  • Apply the appropriate knowledge and expertise through ongoing learning and self-development.
  • Work in cooperation with your supervisor and associates in other departments to achieve business objectives.

What We Offer

  • A dynamic and fast-paced work environment with opportunities for growth and development.
  • A competitive salary and benefits package, including medical, dental, and paid time off.
  • Generous employee discounts and rewards for learning about new products.
  • Tuition assistance for yourself and dependents.
  • Backup childcare and other perks to support your work-life balance.

Requirements

  • Working and thriving in a fast-paced, team-oriented environment.
  • Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.).