McLane Team Member

6 days ago


Fulton, New York, United States McLane Company Full time
Job Summary

We are seeking a highly skilled and motivated individual to fill the role of Customer Service Representative I for Foodservice. As a member of our team, you will be responsible for providing exceptional customer service and support to our foodservice customers. The ideal candidate will have a strong working knowledge of Microsoft Office programs, excellent communication skills, and the ability to work effectively in a fast-paced environment. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply

About the Position

This role is responsible for providing inbound and outbound phone coverage, responding to emails, processing orders, conducting research to resolve customer issues, invoicing orders, and preparing pouches for drivers before departure. The successful candidate will have experience dealing with high call volumes and strong verbal and written communication skills. Additionally, the ideal candidate will have a high school diploma or equivalent, at least 1 year of call center or foodservice distribution experience, and experience with Microsoft Office programs. If you meet these requirements and are passionate about delivering exceptional customer service, we encourage you to apply

Compensation and Benefits

The estimated salary range for this role is $44,000 - $54,000 per year, based on location and experience. McLane also offers a comprehensive benefits package, including medical, dental, vision, and company-paid life insurance, as well as a 401(k) plan with annual company match.

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