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Sales Operations Coordinator
2 months ago
Reports To: Director of Sales and/or Director of Catering
Supervises: N/A
Position Objective: Provide support in the administrative and organizational tasks of the Sales Office, serving as the primary point of contact for information related to this department.
Key Responsibilities:
- Answer phone calls and greet clients in a courteous and professional manner.
- Ensure a well-organized and professional office atmosphere.
- Maintain a precise and user-friendly filing system for sales documentation.
- Generate and distribute necessary reports for departmental use.
- Create professional sales presentation materials with guidance and available resources.
- Handle inquiries through various channels including phone, written communication, advertising, and tradeshows.
- Draft and send well-structured professional correspondence and proposals.
- Conduct property tours to familiarize clients and potential clients with available features, products, and services.
- Foster positive relationships with all hotel departments to facilitate effective communication.
- Perform additional duties as assigned.
Required Skills:
- Proficient in computer applications including word processing, spreadsheets, and property management systems.
- Demonstrate excellent communication and listening abilities.
This job description aims to accurately reflect the role's requirements; however, management reserves the right to modify duties as business needs arise.
Qualifications:
Education: High School Diploma or equivalent
Experience: At least 6 months of office or sales experience
Licenses/Certifications: N/A