Banking Specialist

We are seeking a highly skilled and customer-focused Branch Banking Specialist to join our team at Shore United Bank. As a key member of our branch team, you will be responsible for providing exceptional customer service, handling customer transactions, and promoting bank products and services.

• Provide superior customer service through conversation to identify customer needs, in person and over the phone.
• Handle customer transactions including deposits, withdrawals, transfers, loan payments, night deposits, settling and maintaining the ATM, accurately balancing cash drawer.
• Promote bank products and services through customer conversations to help the customer meet their financial needs.
• Work closely with bank partners for client referrals to Merchant, Wye Financial, Commercial Relationship Managers, Branch Lenders.
• Aid customers in managing and optimizing their bank accounts and other products.
• Maintain the highest level of confidentiality with all information obtained.
• Cooperate with, participate in, and support the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements.

• High school diploma/GED equivalent.
• 1 year experience successfully providing excellent customer service in a fast-paced environment.
• 1 year experience cash handling with high level of accuracy.

• The pay range for this position is $18.00 to $19.00 hourly.
• A comprehensive benefits package for full-time employees including health, dental, vision, company-paid life insurance, mental health well-being, short-term and long-term disability, and much more.
• Paid parental leave.
• 401k savings plan with up to a 4% company match.
• Employee Stock Purchase Plan.
• Employee perks such as: employee banking services, loan discount program, education assistance, career development program, Employee Assistance Program, and wellness initiatives.
• Opportunity for growth and advancement.
• Paid training program and continuous training sessions throughout the year on various topics.
• Generous paid time off and paid sick time.
• Community involvement opportunities.

Shore United Bank is a full-service financial institution with a rich history dating back to 1876. In excess of $6 billion in assets, we offer innovative financial services delivered with the personal touch you expect. We serve a broad geographic area with branches in Maryland, Delaware, and Virginia, and we also provide a comprehensive suite of digital banking services that allow you to bank with us no matter where life takes you. In addition to banking, we offer trust and wealth management services through Wye Trust, a division of Shore United Bank. Together, our team of experienced professionals is dedicated to helping you achieve your financial goals.

Shore United Bank: Good things are happening here.