Part Time Reservation Agent

4 weeks ago


Houston, Texas, United States U-Haul Full time
Reservation Manager Agent

We are seeking a skilled Reservation Manager Agent to join our team at U-Haul. As a key member of our team, you will be responsible for supporting customers, field team members, and U-Haul dealerships through reservation placement and distribution of equipment.

Key Responsibilities:
  • Assist with calls from and to customers, providing exceptional customer service and resolving issues in a timely manner.
  • Support field team members and U-Haul dealerships with equipment and reservation management, ensuring accurate and efficient placement of equipment to meet customer demand.
  • Review reports to optimize equipment placement, customer reservations, and contracts, ensuring maximum availability and accuracy.
  • Assist with the Company's U-Box portable storage product, providing customers with a seamless experience.
Requirements:
  • High school diploma or equivalent.
  • Working knowledge of office equipment, including multiline phones, phone etiquette, Word, and email.
  • Proficient in customer service, time management, and multitasking.
  • Availability to work part-time weekends and holidays, with a minimum of 25 hours per week.
  • Ability to work in person, with flexibility to work morning and evening shifts.
What We Offer:
  • Career stability and opportunities for advancement.
  • Competitive compensation and benefits package, including health insurance, prescription plans, paid holidays, vacation, and sick days.
  • Life insurance, MetLaw Legal program, MetLife auto and home insurance, and discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
  • 401(k) Savings Plan and Employee Stock Ownership Plan (ESOP).
  • 24-hour physician available for kids, dental and vision plans, business travel insurance, and more.

U-Haul is an equal opportunity employer, committed to creating a culture of health and wellness. We strive to create a work environment that is free from nicotine use, and we will not hire or re-hire individuals who use nicotine products in states where this is prohibited.



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