Director of Rooms Operations
3 weeks ago
About Us
The Jay, Autograph Collection is a hub for innovation and creativity, where guests can experience the essence of San Francisco. With a unique blend of classic and modern elements, our hotel is a true reflection of the city's vibrant spirit. As a Director of Rooms, you will play a crucial role in delivering exceptional guest experiences and driving the success of our hotel.
Responsibilities
- Supervise and manage the Rooms Department, ensuring seamless operations and high levels of guest satisfaction.
- Develop and execute the Rooms Division budget and revenue strategies, utilizing labor management tools to optimize labor costs.
- Collaborate with the Executive Committee to create and execute financial objectives, driving business growth and profitability.
- Comply with attendance rules and be available to work on a regular basis, performing any other job-related duties as assigned.
Qualifications
- Minimum 3 years of hotel management experience, preferably in all room divisions (Front Office, Guest Service, Housekeeping, and Laundry).
- Union experience required, with PMS System training and Lightspeed & GXP training highly preferred.
- Four-year college degree preferred, with knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, and long-range planning.
Benefits
HEI Hotels and Resorts offers a comprehensive benefit program, including competitive medical and dental plans, vision insurance, vacation, sick, and holiday programs, pet insurance, and a 401(k) Savings Plan with matching funds.
We value U.S. military experience and invite all qualified military candidates to apply. HEI Hotels and Resorts is an equal opportunity employer, committed to building a diverse and inclusive workplace.
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