Retail Operations Supervisor
2 weeks ago
Position Title: Retail Operations Supervisor
Location: Carrollton, Texas
Key Responsibilities:
The Retail Operations Supervisor is responsible for ensuring that daily store functions are executed in accordance with company policies and protocols.
This role involves:
- Training and guiding team members in areas such as customer service, inventory management, procurement, warehouse operations, administrative tasks, logistics, and system processes.
- Coordinating the delivery schedules and maintenance of transport vehicles.
- Performing various customer service, warehouse, and administrative tasks as needed.
- Serving as the primary contact for multiple computer systems including ASI, JDE, and PC.
- Providing constructive feedback to management regarding employee performance assessments.
- Overseeing operations related to freight handling, loss prevention, profit margins, and labor costs.
- Ensuring consistent customer satisfaction and confidence.
- Enforcing safety protocols to comply with corporate safety standards.
- Assuming managerial responsibilities in the absence of senior management.
- Carrying out additional related tasks as required.
Qualifications:
Applicants should possess:
- A high school diploma or equivalent; some college education is preferred.
- Proficiency in computer software such as Word, Excel, and Lotus Notes; certification as a forklift operator is advantageous.
- A minimum of five years of experience in customer service and warehouse operations.
- Strong mathematical, organizational, training, communication, and multitasking skills; effective time management; leadership capabilities; teamwork; sound judgment; and a safety-oriented mindset.
Employment Type: Sales Positions
Compensation and Benefits:
We offer a competitive salary along with a comprehensive benefits package, including:
- 401k company match
- Employee purchase discounts
- Tuition reimbursement
About Dal-Tile:
Join the leading manufacturer of tile and natural stone in the United States and enhance your career with Dal-Tile, a subsidiary of Mohawk Industries. Our dedicated team of professionals has been instrumental in our success. In return for their commitment, we foster a family-friendly work environment, prioritize internal promotions, and provide unique benefits that extend beyond traditional medical and dental coverage. We believe every employee deserves a fulfilling life outside of work.
Dal-Tile proudly supports U.S. military personnel, veterans, and their families. We encourage active military members, transitioning service members, and veterans to apply.
Equal Opportunity Employer: Mohawk Industries, Inc. is committed to an inclusive workplace and is an Equal Opportunity Employer, including disability/veteran status. We are also proud participants in the Drugs Don't Work program.
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