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Sales and Customer Experience Specialist

3 weeks ago

Federal Way, Washington, United States AutoZone Full time

Elevate your career as a Sales and Customer Experience Specialist at AutoZone, where you'll leverage your expertise in automotive products to drive sales growth and exceed customer expectations. In this role, you'll develop strong relationships with customers, provide personalized solutions, and promote a WOW customer experience. With a focus on innovative sales strategies, you'll thrive in an environment that values collaboration, continuous learning, and customer satisfaction.

Key Responsibilities:

  • Provides expert-level customer service to drive sales growth
  • Ensures timely completion of daily tasks and adherence to company procedures
  • Operates cash registers efficiently and follows established cash handling protocols
  • Maintains a safe working environment and adheres to safety guidelines
  • Contributes to maintaining store appearance and merchandising standards
  • Utilizes ZNET to assist customers with product locating and finding suitable alternatives

Requirements:

  • Applicants must be 18 years or older and have a high school diploma or equivalent
  • Basic knowledge of automotive parts is required
  • Excellent communication and decision-making skills are essential
  • Ability to lift, load, and deliver merchandise
  • Flexible scheduling to meet business needs, including holidays, evenings, and weekend shifts

Estimated Salary Range:

The estimated salary range for this position is $16.3 - $17.06 per hour, commensurate with experience and location. AutoZone's comprehensive benefits program includes medical, dental, and vision plans, exclusive discounts, and opportunities for career growth.