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Medication Order Processing Specialist

2 months ago


Concord, New Hampshire, United States BrightSpring Health Services Full time

Company Overview
BrightSpring Health Services is a leading provider of pharmacy solutions dedicated to meeting the pharmaceutical needs of long-term care and senior living clients.

Work Environment
We operate in a non-retail pharmacy setting, allowing our staff to focus on delivering exceptional service and care.

Position Details
SHIFT: 12:00-8:30 PM M-F, Rotating weekends 8:00 AM-4:30 PM

Benefits Offered
+ DailyPay
+ Flexible schedules
+ Competitive pay
+ Shift differential
+ Comprehensive health, dental, vision, and life insurance
+ Company paid short-term and long-term disability
+ Tuition Assistance/Reimbursement
+ Employee Discount Program
+ 401k
+ Paid time off

Key Responsibilities
+ Accurately triage, interpret, and input medication orders into the computerized system while adhering to productivity standards.
+ Conduct audits of input versus documentation and implement necessary corrections.
+ Perform drug calculations, including basic mathematical conversions.
+ Address issues related to denials identified through adjudication and follow up on claims.
+ Maintain up-to-date knowledge of Medicaid claim regulations and processes.
+ Generate reports and keep management informed of unpaid claims and pending follow-ups.
+ Deliver outstanding customer service to both internal and external clients in alignment with company values.
+ Assist with drug preparation and dispensing under the supervision of a licensed Pharmacist.
+ Undertake additional tasks as assigned by management.

Qualifications
+ High school diploma or equivalent required.
+ Experience in a pharmacy-related role preferred.
+ Basic understanding of pharmaceuticals, medication terminology, and the metric system; proficiency in computer operations.
+ Licenses/Certifications as mandated by state regulations and business needs.
+ Detail-oriented, goal-driven, and a collaborative team player with strong customer service and communication skills.

About BrightSpring Health Services
We are committed to providing comprehensive pharmacy solutions that extend beyond medication. Our organization is recognized as a preferred pharmacy services provider for senior living communities, skilled nursing facilities, and post-acute care organizations.

BrightSpring Health Services is dedicated to fostering employee development, cultivating a positive company culture, and offering numerous opportunities for career advancement.