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Sales Associate III

2 months ago

Calhoun, Georgia, United States Tapestry Full time
Job Description

Job Summary:

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Tapestry, the parent company of Coach. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities:

  • Customer Service: Provide personalized service to customers, answering questions and making recommendations to drive sales and enhance the customer experience.
  • Sales: Meet or exceed sales targets by building relationships with customers, identifying their needs, and making product recommendations.
  • Product Knowledge: Stay up-to-date on product knowledge, including features, benefits, and current offerings.
  • Visual Merchandising: Maintain a visually appealing store environment, including merchandise displays and visual presentations.
  • Operations: Ensure all daily tasks are completed, including maintaining store standards, processing transactions, and replenishing inventory.

Requirements:

  • Experience: 1-3 years of previous sales experience, preferably in a luxury retail service environment.
  • Education: High school diploma or equivalent; college degree preferred.
  • Technical: Knowledge of cash register systems, basic computer skills, and ability to use iPad/laptop, Mobile POS, and Internet.
  • Physical: Ability to execute at a fast pace, communicate effectively with customers and team, and maneuver the sales floor, sales shelves, and stock room.

Competencies:

  • Drive for Results: Can be counted on to exceed goals successfully.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers.
  • Creativity: Comes up with a lot of new and unique ideas.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization.
  • Learning on the Fly: Learns quickly when facing new problems.
  • Perseverance: Pursues everything with energy, drive, and a need to finish.
  • Dealing with Ambiguity: Can effectively cope with change.