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Retail Sales Specialist

2 months ago

Castle Rock, Colorado, United States Tapestry Full time

Tapestry is a renowned global fashion brand established in New York, dedicated to crafting exquisite products that resonate with individuality and style. Our legacy, driven by the creative vision of our leadership, reflects an inclusive and bold spirit.

As a proud member of the Tapestry family, we are committed to innovation and inclusivity across our diverse portfolio of brands. We invite you to explore our dedication to equity, inclusion, and diversity on our Our People page.

Role Overview: The Retail Sales Specialist plays a vital role in enhancing the store's overall performance and customer satisfaction. This position requires a focus on our brand values while delivering exceptional service and achieving sales targets.

Key Responsibilities:

  • Sales Floor Engagement: Understand and align with organizational goals, making informed decisions that reflect company priorities.
  • Performance Ownership: Take responsibility for personal sales metrics and develop strategies in collaboration with management to achieve goals.
  • Customer Relationship Building: Foster ongoing relationships with customers through personalized experiences, ensuring a positive and memorable interaction.
  • Brand Representation: Act as a brand ambassador, embodying the values and expectations of Tapestry at all times.
  • Product Knowledge: Maintain a deep understanding of product features, benefits, and current offerings to effectively communicate value to customers.
  • Operational Excellence: Ensure daily operational tasks are completed efficiently, maintaining store standards and visual merchandising.

Core Competencies:

  • Courage: Provide direct and constructive feedback, addressing challenges head-on.
  • Creativity: Generate innovative ideas and connect diverse concepts.
  • Customer Focus: Prioritize customer needs and build lasting relationships based on trust.
  • Adaptability: Navigate change with ease and make decisions in uncertain situations.
  • Results Orientation: Consistently strive to exceed performance expectations.
  • Interpersonal Skills: Build effective relationships across various levels within the organization.
  • Continuous Learning: Embrace new challenges and seek opportunities for personal and professional growth.

Commitment to Diversity: Tapestry is an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace. All employment decisions are made based on qualifications and the requirements of the position.

Compensation: The base pay range for this position is $15.00 to $22.25 hourly. For more information on compensation and benefits, please refer to our resources.