Lead Bookseller

5 days ago


Birmingham, Alabama, United States Barnes & Noble Full time
About the Role

We are seeking a highly skilled and experienced Bookselling Manager to join our team at Barnes & Noble. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing the skills of our bookselling team.

Key Responsibilities
  • Customer Experience: Create memorable shopping experiences for our customers by providing exceptional service, product knowledge, and a welcoming store environment.
  • Store Operations: Ensure the efficient execution of store operations, including receiving, returns, and day-to-day processes, while maintaining high standards of presentation and commerciality.
  • Team Development: Develop and mentor the skills of our bookselling team, providing coaching and feedback to help them achieve their full potential.
  • Inventory Management: Collaborate with our cluster commercial support team to manage inventory, pricing, and assortments that meet the needs of our customers and community.
  • Store Performance: Analyze sales data and customer feedback to identify opportunities for improvement and implement strategies to drive sales growth and customer satisfaction.
Requirements
  • Bookselling Knowledge: Demonstrate a deep understanding of books and the book industry, with the ability to engage customers and promote products effectively.
  • Operational Skills: Possess strong operational skills, including inventory management, cash handling, and store maintenance.
  • Leadership Skills: Demonstrate leadership skills, including the ability to motivate and develop a team, provide coaching and feedback, and make sound business decisions.
  • Communication Skills: Possess excellent communication skills, including the ability to communicate effectively with customers, colleagues, and management.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced bookselling professional looking for a new challenge, we encourage you to apply for this exciting opportunity.