High-Growth Data Engineer for AI and Analytics Revolution
6 days ago
About Prophecy
We are a data copilot company that accelerates AI and analytics by delivering clean, trusted, and timely data to Fortune 500 enterprises. Our clients in banking, insurance, healthcare, life sciences, and technology rely on our platform to develop, deploy, and observe data pipelines on cloud data platforms.
With a strong track record of success, we are backed by top VCs and investors including Insight Partners, SignalFire, Databricks, and JPMorgan Chase. We enable all data users to be productive by providing them with the tools and expertise they need to succeed.
This is an exciting opportunity to join a high-growth startup as an early engineer. You will work with a dynamic team of engineers who take pride in solving complex problems. We are seeking talented individuals who can make a real impact on our business.
About the RoleIn this role, you will be responsible for troubleshooting and resolving complex customer issues related to our Prophecy IDE. You will also assist with issues around third-party integrations with our environment. Your goal will be to set clear expectations with customers and then meet or exceed them.
You will be working closely with our engineering team to achieve timely resolution of customer issues and requests. This includes reproducing customer bugs in production and sandbox environments, capturing additional context, building documentation, and understanding the root cause.
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