Produce Department Supervisor
2 months ago
Position Summary
As a Produce Department Supervisor, you'll play a vital role in ensuring the smooth operation of our produce department. You'll be responsible for overseeing daily activities, maintaining high standards of quality and customer service, and leading a team of dedicated associates.
Essential Job Functions
- Cultivate a positive and collaborative work environment by fostering teamwork among your colleagues.
- Provide exceptional customer service by greeting, assisting, and addressing the needs of our valued shoppers.
- Effectively manage staffing levels to ensure optimal service delivery and efficient labor utilization.
- Communicate clearly and promptly with customers, responding to inquiries and requests in a timely manner.
- Ensure adherence to established procedures for opening and closing the department, maintaining orderliness and efficiency.
- Operate various equipment, including knives, pallet jacks, forklifts, flatbeds, box cutters, and pricing guns, in accordance with company guidelines.
- Regularly patrol the sales floor to ensure a positive shopping experience for our customers.
- Maintain a well-organized backroom area, adhering to established procedures and standards.
- Provide comprehensive nightly reports to the on-duty manager, summarizing key activities and observations.
- Oversee receiving procedures, ensuring accurate handling of incoming shipments and timely execution of price changes and in-store transfers.
- Implement daily product culling practices, removing unsellable items from the sales floor and disposing of them appropriately.
- Maintain strict adherence to food safety protocols, ensuring proper storage, handling, and display of produce.
Minimum Qualifications
- High school diploma or equivalent.
- One year of retail experience, preferably in a grocery setting.
- Demonstrated leadership skills, with the ability to motivate and guide a team.
- Excellent communication and interpersonal skills, fostering positive relationships with customers and colleagues.
- Strong organizational and time management abilities, ensuring efficient workflow and task completion.
About Kroger
At Kroger, we're committed to providing our associates with a supportive and rewarding work environment. We offer competitive benefits, opportunities for growth and development, and a culture that values teamwork and customer satisfaction.
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