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Laser Treatment Specialist

3 months ago

Columbus, Ohio, United States REMOVERY LLC Full time

ABOUT REMOVERY


Removery is at the forefront of revolutionizing tattoo removal globally. As a cutting-edge and collaborative laser tattoo removal organization, we are dedicated to making a significant impact in the lives of individuals seeking change through tattoo removal.

Our mission is to provide clinically validated, safe, and effective treatments that yield real results, while maintaining a professional, genuine, and approachable demeanor. Our team members embody the values of Trust, Passion, Purpose, Focus, and Effectiveness, and are highly trained to support clients throughout their tattoo removal journey.

Founded in 2019 through the merger of four leading tattoo removal brands in North America, we bring over 20 years of combined experience and have successfully completed more than 900,000 treatments, ensuring an unparalleled client experience.

Headquartered in Austin, TX, Removery stands as the only scaled provider of laser tattoo removal services worldwide, utilizing state-of-the-art technology, including the innovative PicoWay laser system, to safely and effectively remove tattoos.

Our goal is to expand our network to over 400 locations across the US, Canada, and Australia within the next five years.


POSITION OVERVIEW


We are in search of a self-driven, compassionate, and client-oriented Laser Specialist who will also engage in sales to deliver safe and effective tattoo removal services in our studios.

This role will report to a Regional Manager and collaborate closely with an in-studio Sales Consultant to ensure a comprehensive client experience.

The ideal candidate will be comfortable with routine tasks and find fulfillment in enhancing the client experience.

As part of a small team, they will recognize the importance of reliability and punctuality, while fostering a respectful and friendly environment.


POSITION RESPONSIBILITIES
  • Adhere to Removery protocols to deliver safe, effective, and optimal laser treatments.
  • Conduct consultations and drive sales through consultative selling techniques.
  • Build rapport with clients and educate them on the tattoo removal process.
  • Set realistic expectations regarding removal outcomes and treatment timelines.
  • Manage client records and documentation in accordance with Removery standards.
  • Ensure compliance with all safety protocols and treatment guidelines.
  • Prepare daily to enhance client experiences and treatment results.
  • Document follow-ups and treatment endpoints accurately.
  • Foster trust and rapport with clients to ensure satisfaction through exceptional customer service.
  • Engage in discussions about upselling opportunities with clients.
  • Complete required training and development programs.
  • Maintain a clean and organized studio environment.
  • Represent Removery's brand and mission with integrity.
  • Perform other administrative tasks as needed.
  • Maintain current licensing credentials (for credentialed hires only).

SKILLS AND QUALIFICATIONS
  • Must possess one of the following certifications: NP/PA License and the Senior Laser License in the state of GA (or be willing to obtain this license).
  • Reliable transportation for commuting to the home studio and other locations as necessary.
  • Effective communication skills with a client-centric approach.
  • Availability for flexible work hours, including evenings and weekends.
  • Ability to meet employment eligibility criteria.
  • Experience with Zenoti or similar POS/CRM systems is a plus.
  • Capability to sit for extended periods and lift 10 lbs. or more repeatedly.
  • High comfort level with treating and interacting with clients.
  • Strong wrist dexterity and strength to handle laser equipment for extended durations.

Removery offers a competitive salary based on experience, along with a comprehensive benefits package for full-time associates, including:

  • Competitive hourly wage determined by experience.
  • Comprehensive Medical, Dental, and Vision coverage with HRA options.
  • Life Insurance coverage at no cost, with options to purchase additional coverage.
  • Accrued paid vacation time.
  • Paid Parental Leave.
  • Company-paid holidays.
  • Paid volunteer time annually.
  • 401K with a generous company match.
  • Referral bonus program.
  • Employee Assistance Program for daily life management.
  • Collaborative work environment committed to diversity and inclusion.
  • Ongoing training and development opportunities.
  • Emergency fund assistance for employees in financial hardship.