Vehicle Registration Specialist

2 weeks ago

Albany, New York, United States Carvana Full time
About the Role

We are seeking a highly organized and detail-oriented Vehicle Registration Specialist to join our team at Carvana. As a key member of our team, you will be responsible for ensuring the smooth transition of vehicle ownership from Carvana to our customers.

Key Responsibilities
  • Process and finalize customer registrations
  • Review customer paperwork for accuracy
  • Interact with state and county government licensing departments
  • Update customer records to ensure the most up-to-date information is available
  • Assist Specialists and other employees with customer follow-up
  • Input, cross-reference, and retrieve data from multiple internal and external databases
  • Maintain detailed notes within a customer tracking system
Requirements
  • 1+ years of work experience in an administrative or data entry capacity
  • High School Diploma, GED, or equivalent education required
  • Ability to manage, organize, and reconcile multiple sources of information with accuracy
  • Ability to handle multiple tasks and priorities effectively
  • Professional written and verbal communication skills
  • Tech-savviness: Able to navigate multiple systems, learn new tools, and effectively troubleshoot
  • Resiliency: Ability and willingness to learn new things; apply that learning to perform successfully
  • Must be able to maintain composure and efficiently problem solve during escalated situations, always putting forth a solution-oriented mindset
  • Critical thinker and the ability to make appropriate judgment calls
  • Regular, consistent attendance in office (no remote work allowed)
  • Ability to obtain notary or other certifications based on state-specific requirements (as needed)
  • Ability to read, write, speak, and understand English
What We Offer
  • Competitive starting hourly rate
  • Substantial growth opportunities based on performance
  • Opportunity to boost earnings within a short timeframe
  • 401(k) with Carvana match
  • Opportunity for overtime during busy seasons
  • Student loan repayment programs
  • Employee stock purchase plan discount
  • 100% Company Paid Healthcare Premiums
  • Dental + Vision benefits
  • Wellness program to support mental, physical, and financial health
  • Pet care savings program
  • Generous paid-time off (13 days for first year, increases to 20 days thereafter)
  • 9 company paid holidays including your birthday
  • Onsite kitchen with snacks and regular team lunches
  • Discounts from over 700,000 retailers through our Access Perks program
Training and Development

We offer a comprehensive training program to ensure your success in this role. Our training program includes:

  • 1 week of paid training at the full-time hourly rate
  • Opportunity to demonstrate proficiency and graduate from training

We are committed to providing ongoing training and development opportunities to help you grow and succeed in your career.

About Carvana

Carvana is a leading online used car retailer that is revolutionizing the way people buy and sell cars. We are a fast-paced and dynamic company that is committed to providing an exceptional customer experience.

We are an equal employment opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.

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