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Lead ServiceNow Developer

2 months ago

Bloomington, Illinois, United States MITRE Full time

About MITRE

MITRE is a not-for-profit corporation that operates R&D centers for the government, creating lasting impact in fields such as cybersecurity, healthcare, aviation, defense, and enterprise transformation. Our workplace reflects our values of innovation, diversity, inclusion, flexibility, collaboration, and career growth.

Job Summary

We are seeking a highly skilled Lead ServiceNow Developer to join our Computing Infrastructure & IT Service Management department. As a Lead ServiceNow Developer, you will apply advanced approaches and technologies to solve critical technical and mission problems across multiple work programs.

Key Responsibilities

  • Translate user needs into requirements, leveraging knowledge of the application domain and technology state of the practice.
  • Evaluate alternatives to derive and develop architectures, plans, and designs by using analytic techniques and guiding and integrating multiple engineering disciplines.
  • Provide enterprise architecture, IT strategic planning, strategic performance/outcome management, business process analysis, systems requirements analysis, systems architecture and design, systems integration and test, quality management and risk analysis services.

Responsibilities

  • Lead development initiatives including proofs of concept within MITRE Innovation Lab.
  • Provide expertise to federal sponsors in implementations of ITSM tool suites, Low-code PaaS and SaaS.

Requirements

  • Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years' experience; or equivalent combination of related education and work experience.
  • Working knowledge of IT Service Management (ITSM) Platforms such as Cherwell, BMC Remedy and ServiceNow.
  • At least 5 years' experience with ITSM Platforms to include scripting, platform configuration, application design and development, integration with other tools and systems, and deployment in a production environment.
  • U.S. citizenship required to obtain Top Secret clearance.
  • This position requires a minimum of 50% hybrid on-site.

Preferred Qualifications

  • Experience working in the government sector.
  • Experience supporting operational environments.
  • Experience presenting to senior management.

Clearance Requirements

This requisition requires the candidate to have a minimum of the following clearance(s): None.

This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s): Top Secret.

Work Location Type

Hybrid.