Pro Services Expert

4 weeks ago


Baton Rouge, Louisiana, United States Floor & Decor Full time

Key Responsibilities:

As a Pro Services Specialist at Floor & Decor, you will support the PRO desk in-store, handling phone calls, managing orders, and providing customer support and escalations. You will also maintain extensive knowledge about Floor & Decor products and understand the PRO business to educate PRO customers and expand their participation. Additionally, you will coordinate and assist with PRO customers in-store activities.

Requirements:

• Maintain extensive knowledge about Floor & Decor products
• Understand the PRO business to educate PRO customers and expand their participation
• Coordinate and assist with PRO customers in-store activities



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