Retail Sales Associate

18 hours ago


State College, Pennsylvania, United States AmeriServ Financial Bank Full time
Job Summary

AmeriServ Financial Bank is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a key member of our retail banking team, you will be responsible for providing exceptional customer service, building relationships, and promoting financial products and services to meet the needs of our customers.

Key Responsibilities
  • Customer Service: Provide quality service to customers, respond to their inquiries, and resolve issues in a timely and professional manner.
  • Relationship Building: Build and maintain strong relationships with customers, understand their financial needs, and provide personalized recommendations to meet those needs.
  • Product Knowledge: Develop and maintain thorough knowledge of AmeriServ's financial products and services, including deposit accounts, loans, and other banking services.
  • Sales and Cross-Selling: Identify opportunities to recommend and sell financial products and services to customers, and participate in sales initiatives to meet individual and team sales goals.
  • Teller Duties: Perform teller-related duties, including opening and servicing deposit accounts, processing transactions, and maintaining accurate records.
  • Teamwork: Collaborate with other team members to achieve sales and customer service goals, and participate in training and development programs to improve skills and knowledge.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous customer service or sales experience preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a team environment, and strong product knowledge.

AmeriServ Financial Bank is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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