Customer Service Representative
2 months ago
By Light Professional IT Services is seeking a highly skilled Customer Service Representative to support our Regional Network Enterprise Center (RNEC) operations. The successful candidate will provide exceptional customer service, troubleshoot technical issues, and maintain accurate records.
Key Responsibilities- Customer Service Desk Support: Respond to customer inquiries, resolve technical issues, and provide timely support for telecommunications technology.
- Trouble Ticket Management: Ensure accurate submission and tracking of trouble tickets in the database of record.
- Telephone Support: Respond to customer service requests, isolate and repair telephone troubles, and process requests for moves, adds, and changes.
- File Maintenance: Maintain accurate records of completed work requests and forward communications trouble tickets to the appropriate work center or branch.
- Emergency Maintenance: Provide after-hours support for emergency maintenance requirements, including restoral and other actions that cannot wait until normal duty hours.
- Customer Billing and Reporting: Collect, enter, and maintain customer billing data using the Telephone Management System (TMS) and generate ad-hoc reports as requested.
- TMS Database Maintenance: Accurately maintain the TMS database, identifying physical location and status of telephone lines for E911 response purposes.
- Education: Associate's degree or higher.
- Experience: Minimum of three years of customer service desk experience.
- Technical Skills: User-level experience with Microsoft Windows OS, Microsoft Office Products (including Visio), and Adobe Acrobat.
- Language Skills: Fluent in spoken and written English, including technical terms commonly used in information technology (IT), network routing and switching, telecommunications, IT maintenance, and technical control facilities.
- Security Clearance: Secret clearance required.
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Customer Service Administrator
2 months ago
Fort Gregg-Adams, United States By Light Professional IT Services Full time{"title": "Customer Service Administrator", "content": "Job SummaryBy Light Professional IT Services is seeking a highly skilled Customer Service Administrator to support the Regional Network Enterprise Center (RNEC) at Joint Base Langley-Eustis, Virginia. The successful candidate will provide exceptional customer service, troubleshoot and resolve technical...
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Customer Service Administrator
3 weeks ago
Fort Gregg-Adams, United States By Light Professional IT Services Full timeJob Title: Customer Service AdministratorBy Light Professional IT Services is seeking a highly skilled Customer Service Administrator to support our Regional Network Enterprise Center (RNEC) at Joint Base Langley-Eustis, Virginia. As a key member of our team, you will provide exceptional customer service and technical support for our communication...
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Customer Service Representative
1 month ago
Fort Gregg-Adams, VA, USA, United States Axom Technologies Full timeJob Title: Customer Service AdministratorWe are seeking a highly skilled Customer Service Administrator to join our team at Axom Technologies. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Responsibilities:Support and operate the Customer Service Desk, receiving...
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Customer Service Administrator ATS
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Fort Gregg-Adams, United States By Light Professional IT Services Full timeOverview: Full Spectrum Operations LLC (FSO) is a SDVOSB JV between American Communication Solutions LLC, an SBA VetCert verified SDVOSB, and By Light Professional IT Services LLC (By Light). FSO is looking for personnel to support the Regional Network Enterprise Center (RNEC) Joint Base Langley-Eustis (JBLE), Virginia, Local Network Enterprise Center (LNEC)...
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Customer Service Representative
1 week ago
North Adams, Massachusetts, United States Planet Fitness Full timeJob SummaryThe Customer Service Representative will be responsible for delivering an exceptional member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesFront Desk OperationsAnswer phones in a friendly manner and assist callers with a variety of questions.Check members...
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Customer Service Representative
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Fort Myers, Florida, United States Powerhouse Home Service LLC Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Powerhouse Home Services LLC. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, converting incoming calls into booked service appointments, and promoting customer satisfaction.Key...
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Customer Service Representative
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Fort Myers, Florida, United States Tuffy Tire and Auto Service Full timeTuffy Tire and Auto Service is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front counter team, you will be responsible for providing exceptional customer service, answering phones, writing up customers, and making appointments. **Benefits:** * Competitive salary:...
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Customer Service Representative
1 month ago
Fort Myers, Florida, United States Powerhouse Home Service LLC Full timeJob OverviewWe're seeking a highly skilled and motivated Customer Service Representative to join our team at Powerhouse Home Services LLC. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, converting incoming calls into booked service appointments, and promoting customer...
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Customer Service Representative
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North Adams, Massachusetts, United States Planet Fitness Full timeJob SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This position would involve opening the gym at 4:15 a.m. Monday through FridayKey Responsibilities:Greet members, prospective members and...
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Customer Service Associate
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Adams, Wisconsin, United States Family Dollar Full timeCustomer Service Representative Job DescriptionAt Family Dollar, we are seeking a Customer Service Representative to join our team. As a key member of our store staff, you will be responsible for providing exceptional customer service to our valued customers.Key Responsibilities:Provide excellent customer service to ensure a positive shopping experienceGreet...
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Customer Service Representative
6 days ago
Fort Myers, United States The Market Social Full timeThe customer comes first within the hospitality industry and that is no exception. Our client's Customer Service Representatives promote products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences....
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Customer Service Representative
5 months ago
Fort Lauderdale, United States EMCOR Group Full timeAre you seeking a dynamic role that requires experience, critical thinking, and a passion for customer service excellence? The Customer Service Representative position is an opportunity to thrive in a multidimensional role that encompasses not only c Customer Service, Customer Service Representative, Sales Representative, Service Manager, Representative,...
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Customer Service Representative
1 month ago
Fort Worth, United States Incora - Wesco Aircraft Hardware Corporation Full timeSeeking an exceptional customer service professional to join us as a Customer Service Representative. As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business. The Customer Service Representa Customer Service, Customer Service Representative, Representative, Sales Supervisor, Manufacturing, Retail,...
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Customer Service Representative
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Fort Worth, United States Sysco Full timeThis is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as Customer Service Representative, Customer Service, Sales Representative, Account Executive, Representative,...
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Customer Service Representative
3 weeks ago
Fort Lauderdale, United States Venture Tech Solutions, Inc. Full timePosition: Customer Service RepresentativeSummary for Customer Service Representative Work with the clients and mutual creditors of Consolidated Credit Solutions in the areas of consumer credit and personal finance. Consolidated Credit, a non-profit organization, is a 30-year industry leader providing financial counseling and debt management services...
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Customer Service Representative
1 week ago
Fort Wayne, Indiana, United States Chick-fil-A Jefferson Pointe Full timeCustomer Service RepresentativeAt Chick-fil-A Jefferson Pointe, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Provide friendly and attentive service to guestsTake customer orders and complete...
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Customer Service Representative
2 months ago
Fort Worth, United States Pro Mach Full timeContinue Your Career as a Customer Service Representative in a Growing Company At ProMach, we're looking for people who want to shine. You'll have opportunities to take your career in the direction you desire. You can be creative. Strategic. Persuasi Customer Service Representative, Customer Service, Representative, Technology, Client Relations, Retail,...
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Customer Service Representative
1 week ago
Fort Riley, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeAt Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for:Greeting CustomersProviding a Positive ExperienceTaking OrdersCleaning and Maintaining the StoreEnsuring Orders are Organized and AccurateWe're a dynamic team...
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Customer Service Representative
2 weeks ago
Fort Wayne, Indiana, United States Domino's Pizza LLC Full timeCustomer Service Representative at Domino's Pizza LLCWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, taking orders, and maintaining a clean and welcoming...
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Customer Service Representative
3 weeks ago
Fort Worth, Texas, United States Circle K Full timeCustomer Service Representative Job DescriptionCircle K is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing prompt and courteous customer service, resolving customer issues, and maintaining a clean and safe store environment.Key Responsibilities:Provide excellent customer...