Downtown Dallas Valet Operations Manager
1 day ago
We are seeking an experienced Valet Supervisor to join our team at Platinum Parking in downtown Dallas. As a key member of our operations team, you will be responsible for providing exceptional service to our clients and ensuring the smooth operation of our valet services.
Job Summary
The Valet Supervisor will provide operational excellence managing several hotel and restaurant locations in downtown Dallas. Key responsibilities include:
- Recruiting, training, and developing staff
- Overseeing team member audits and follow-up to ensure all guidelines and policies are followed
- Managing operating budgets, labor, and non-labor budgets
- Completing company reports
- Providing new hire paperwork to HR
- Processing unit payroll and tips
- Reporting and investigating claims
- Scheduling personnel for all shifts at all locations
- Assisting with parking operation duties as necessary
- Conducting performance reviews per company policy
- Attending weekly client meetings and interfacing daily with clients
Requirements
To be successful in this role, you must have:
- Computer skills
- Proven experience as a Valet Supervisor or Valet Manager
- Integrity
- Strong customer service skills
- Leadership skills
- Able to work well with clients and employees
Compensation
This position offers a competitive salary starting at $18 per hour based on experience. In addition to a competitive salary, we offer excellent benefits including medical, dental, vision, a 401(k)-retirement savings plan, and professional training.
About Us
Founded in 2000, Platinum Parking has grown to be one of the leaders in the industry. We operate over 350 facilities in 12 cities and 7 states, providing exceptional service to our clients and their customers. Our growth is a direct result of our commitment to quality and customer satisfaction.
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