Pest Defense Liaison

6 days ago

Charleston, West Virginia, United States HomeTeam Pest Defense Full time
Take Your Career to the Next Level with HomeTeam Pest Defense

As a Customer Service Representative, you'll be part of a dynamic team that puts customers first. With our supportive environment and opportunities for growth, you'll be empowered to deliver exceptional service and achieve your career goals. Here's what you can expect:

Your Key Responsibilities:
  • Develop long-term relationships with customers through proactive communication and issue resolution
  • Collaborate with internal teams to drive sales growth and improve service delivery
  • Provide accurate pricing information, schedule services, and enter service-related notes
  • Conduct follow-up calls and review service tickets to ensure quality assurance

We Offer:
  • A competitive hourly rate of $17/hour, plus opportunities for bonuses
  • Flexible scheduling to accommodate off weekends and work-life balance
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A 401(k) plan with company match for your retirement savings
  • Paid time off and holidays to recharge
  • Employee discounts on our services and products
  • Tuition reimbursement and dependent scholarship awards
  • The opportunity to advance within our company and grow your career

Why Choose HomeTeam?
  • We're the top pest management company for homebuilders
  • We've achieved over 2,000,000 services annually, cementing our reputation for excellence
  • We possess exclusive technology with our Taexx built-in pest control system
  • The pest management industry is experiencing steady growth and offers a secure career path

Requirements:
  • 1 year of previous customer service experience
  • Entry-level customer service skills and techniques
  • A basic understanding of computers
  • Entry-level skills on company telephone features
  • Must be 18 years or older with a high school diploma or GED

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