SAP Marketing Cloud Functional Consultant

4 weeks ago

Brockton, Massachusetts, United States Cognizant Full time
About Cognizant's SAP Practice

Cognizant's SAP practice is a key component of our Enterprise Platform Services (EPS) unit, driving digital acceleration and preparing clients for the autonomous business. Our SAP practice helps enterprises unlock the value of digital with industry-specific outcomes, achieving competitive leadership, discovering new revenue streams, and enhancing business agility.

We are seeking a highly skilled SAP Marketing Cloud Functional Consultant to cater to North America customers, supporting proactive and reactive business opportunities such as managed services and transformation. The individual will collaborate closely with onsite sales/delivery teams, participate in solution discussions, and workshops.

Role Responsibilities:

  • Lead the integration of SAP Cloud solutions with existing systems to ensure seamless data flow and operational efficiency.
  • Oversee user management within the SAP Cloud environment, ensuring proper access controls and user roles are maintained.
  • Provide expertise in segmenting customer data within SAP Cloud to enable targeted marketing and personalized customer experiences.
  • Manage the integration of various data sources into SAP Cloud to ensure comprehensive and accurate customer profiles.
  • Develop and implement automated workflows and interactions within SAP Cloud to improve customer engagement and streamline operations.
  • Apply SAP Cloud APIs and extensions to customize and extend the platforms capabilities according to business needs.
  • Supervise and optimize the performance of SAP Cloud integrations to ensure high availability and reliability.
  • Collaborate with multi-functional teams to align SAP Cloud solutions with business objectives and marketing strategies.
  • Deliver training and support to internal teams on the effective use of SAP Cloud features and functionalities.
  • Conduct regular audits and assessments of SAP Cloud configurations to ensure compliance with industry standards.
  • Stay updated with the latest developments in SAP Cloud technologies and recommend improvements to existing solutions.
  • Resolve any issues related to SAP Cloud integrations and user management promptly.
  • Document all processes, configurations, and integrations related to SAP Cloud for future reference.

Required Qualifications:

  • 12+ years of SAP experience, with a solid background in SAP Marketing Cloud.

Preferred Qualifications:

  • Possess extensive experience in SAP Emarsys integrations and cloud management.
  • Demonstrate strong expertise in SAP Emarsys Cloud user management and segmentation.
  • Proven track record of managing SAP Emarsys Cloud integrations with various data sources.

This position is eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave

Cognizant reserves the right to modify this information at any time, subject to applicable law.

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