Optical Sales Associate
4 weeks ago
Shopko Optical is seeking a highly motivated and customer-focused Optical Sales Associate to join our team in Portage, WI. As a key member of our optical team, you will be responsible for providing exceptional patient and customer service, analyzing eyewear needs, and recommending specific lenses and frames to satisfy patient needs.
Key Responsibilities:
- Provide excellent customer and patient service according to company and optical center standards
- Analyze patient eyewear needs and recommend specific lenses and frames
- Assist patients in selecting frames and ensure proper frame repairs and adjustments
- Process medical billing information and prepare work orders for Optical Lab
- Maintain a complete knowledge of third-party plans and claims
Requirements:
- High School Graduate or equivalent
- Maintain license as required by state
- Previous experience in an office and/or optical dispensing is preferred
- Able to handle multiple customer interactions/phone calls at a time
- Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing
What We Offer:
- Competitive Wages & Incentives
- 401K with Match
- Vacation Pay/Personal Day
- Volunteer Time Off
- Sick Pay
- Health & Wellbeing Benefits
- Voluntary/Cafeteria Offerings
- Employee Assistance Program
- On the Job Training & Certification
- Teammate Recognition Program
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