MAC Technician
1 week ago
Job Title: MAC Technician
About the Role:
We are seeking a skilled MAC Technician to join our team in Washington, District of Columbia (US-DC), United States (US). As a MAC Technician, you will be responsible for diagnosing, troubleshooting, and fixing Mac OS X, Windows Solutions on OS X, MacBook, MacBook Air, MacBook Pro, PowerBook, iBook, Power Mac, iMac, Mac Mini, Mac Pro, iPod, iPhone, iPad, and peripherals, such as scanners and local and network printers.
Key Responsibilities:
- Diagnose and troubleshoot issues with Mac operating systems and hardware.
- Repair and maintain Mac devices, including desktops, laptops, and mobile devices.
- Provide technical support for Mac users, including setup, configuration, and training.
- Develop and implement standard operating procedures for Mac device management.
- Maintain accurate records of device maintenance and repairs.
- Collaborate with the team to ensure seamless delivery of services.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 2 years of experience in Mac device management and technical support.
- Experience with Apple Device Management software and tools.
- Strong knowledge of Mac operating systems, hardware, and software.
- Excellent communication and problem-solving skills.
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