Towing Operations Coordinator

3 weeks ago


Nashville, Tennessee, United States Tow Pro Full time
Company Profile

Tow Pro is a family-owned towing and specialized hauling company dedicated to providing top-notch services to our clients.

Job Summary

We are seeking a Dispatcher and Customer Service Representative to provide exceptional support to our customers.

Key Responsibilities
  • Handle customer inquiries via phone, email, or in-person, providing prompt and professional responses.
  • Offer detailed information about our services, including vehicle transportation and recovery options.
  • Resolve customer complaints and issues in a fair and efficient manner, escalating problems when necessary.
  • Maintain accurate customer records, updating information as required.
  • Stay up-to-date on industry developments and product/service offerings, sharing knowledge with colleagues.
Requirements
  • Previous experience in customer service or sales roles is highly desirable.
  • The ability to multitask and prioritize responsibilities effectively.
  • A positive attitude and excellent communication skills.
Benefits

Tow Pro offers a competitive salary range of $40,000 - $55,000 per year, depending on experience.


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