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Room Service Attendant

2 months ago

Biloxi, Mississippi, United States Caesars Entertainment Full time

Position Overview at Caesars Entertainment

Role Summary: Responsible for maintaining a pristine and secure atmosphere for visitors, while adhering to the highest standards of cleanliness and customer service at Caesars Entertainment.

Key Responsibilities include:
  • Meeting the daily target of servicing 16 to 17 rooms, ensuring compliance with Caesars' cleanliness protocols and delivering superior guest satisfaction.
  • Exhibiting flexibility through cross-training and being adept at managing various tasks.
  • Setting a positive example and embodying the values of Caesars Entertainment.
  • Adhering to attendance policies and company regulations.
  • Offering suggestions to guests regarding amenities, services, and local attractions.
  • Executing any additional assigned responsibilities.
Qualifications:
  • Successful completion of a drug screening.
  • Proven exceptional customer service and communication skills.
  • Minimum age requirement of 18 years.
  • Knowledge of current events, promotions, and attractions at the property.
  • Able to work independently with minimal oversight.
  • Comfortable in a fast-paced and dynamic work setting.
  • Excellent communication and presentation skills.
  • Ability to collaborate effectively in both team and independent environments.
  • Maintaining a professional appearance.
  • Compliance with uniform and grooming standards.
  • Respect and appreciation for diverse team members.
  • Ability to follow instructions from senior management.
Physical, Mental & Environmental Requirements:
  • Proficiency in reading, writing, and speaking English to meet job expectations.
  • Availability for various shifts, including weekends and holidays.
  • Tolerance for cigarette and e-cigarette smoke.
  • Ability to endure odors from cleaning agents.
  • Responsive to visual and auditory signals.
  • Capability to lift, push, and pull up to 100 pounds.
  • Ability to work in a noisy environment.
  • Capacity to stand and walk for extended periods.
  • Ability to sit, stoop, reach, and bend as required.
  • Flexibility in cross-training and performing multiple tasks.
About Caesars Entertainment

Caesars Entertainment is dedicated to providing accommodations for individuals with disabilities in accordance with legal requirements, including those related to pregnancy and religious beliefs.

The following outlines the general responsibilities and level of work associated with this position.

This description does not encompass every duty, skill, or responsibility required. The Company reserves the right to modify the job description as necessary.

During the onboarding process, final candidates may be subject to a background check in compliance with applicable legal standards.

The Company is committed to equal employment opportunities, prohibiting discrimination based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any legally protected characteristic.