Team Leader
2 weeks ago
At Tractor Supply Company, we're committed to delivering a legendary customer experience. As a Team Leader, you'll play a critical role in achieving this goal by assisting the Store Manager and Assistant Store Manager in executing operational, sales, and merchandising objectives.
Key Responsibilities:- Assist in the execution of operational, sales, and merchandising objectives
- Deliver a legendary customer experience through GURA: Greet, Uncover, Recommend, Ask, and Appreciate
- Perform opening and closing procedures, including cash handling and inventory management
- Transport and make deposits to the bank
- Assess store conditions and assign duties to team members
- Organize and prioritize workflow through the use of the daily planner
- Recover merchandise and participate in mandatory freight process
- Resolve customer complaints and ensure a legendary shopping experience
- Adhere to loss prevention standards and respond to alarm calls as needed
- Communicate with team members on job functions, responsibilities, and financial goals
- Operate cash registers, computers, and other equipment necessary to run the store
- High school diploma or equivalent preferred
- At least 18 years of age and possess a valid driver's license
- Experience in retail, farming, ranching, pet/equine, or welding knowledge is strongly preferred
- Supervisory experience preferred
- Basic computer skills and ability to read, write, and count accurately
- Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict
- Working environment is favorable, generally working inside with moderate noise
- Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
- Promote a safe and productive work environment for team members and customers and adhere to Company safety training and guidelines
- Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate
- Ability to work outdoors in adverse weather conditions
- Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store
- Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment
- Ability to occasionally lift or reach merchandise overhead
- Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders
- Ability to move throughout the store for an entire shift
- Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area
- Ability to operate and use all equipment necessary to run a store
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