Wedding Receptionist

4 days ago


Albuquerque, New Mexico, United States David's Bridal Full time
Job Summary:

We are seeking a highly skilled and customer-focused Wedding Receptionist to join our team at David's Bridal. As a key member of our sales floor, you will be responsible for providing exceptional service to our customers, ensuring they have an unforgettable experience in our stores.

Key Responsibilities:
  • Customer Service: Welcome all customers with genuine enthusiasm, communicate clearly, and resolve conflicts effectively over the phone, virtual chats, and in-person.
  • Store Operations: Manage customer flow, use systems to deliver a Five-Star Customer Service experience, and maintain operational checklists.
  • Alterations and Promotions: Partner with Alterations to promote alteration services and personalization options, and engage in sales promotions and visual updates.
  • Inventory Management: Process orders, receive merchandise, and ensure first-quality standards.
  • Cash Wrap and Transactions: Support cash wrap behaviors, process transactions accurately, and make every customer feel celebrated.
Requirements:
  • Education: High school diploma or equivalent degree; 1-2 years prior retail experience preferred.
  • Skills: Excellent communication, problem-solving, and conflict resolution skills; ability to adapt style to suit customers' needs.
Benefits:
  • Competitive Pay: $18-$22 per hour (estimated salary based on national averages).
  • Team Bonus: Opportunities for additional earnings through team performance.
  • Dayforce Wallet: Early access to earned wages.
  • Discounts: Generous team member discounts, vision care, and supplemental insurances.
  • 401K Program: Company-matched retirement savings plan.
About Us:

At David's Bridal, we believe in embracing diversity, equity, and inclusion. We strive to build a workforce representative of our customers and create a culture where all forms of diversity are celebrated.