Customer Service Representative

1 month ago


Seattle, Washington, United States WallyPark Full time
{"title": "Customer Service Representative", "description": "Overview

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, answering their questions, and resolving their issues in a timely and professional manner.

Key Responsibilities
  • Provide top-notch customer service via phone, email, and in-person interactions
  • Answer customer inquiries and resolve issues in a timely and professional manner
  • Utilize strong communication and problem-solving skills to de-escalate customer complaints
  • Process revenue transactions and receive payment by cash or credit card
  • Issue receipts, refunds, credits, or change due to customers
  • Accurately enter data into our system and maintain accurate records
Requirements
  • High school diploma or equivalent required
  • Valid/current driver's license
  • Cashiering experience, 1-2 years or more preferred
  • Excellent verbal communication skills and basic computer skills
  • Ability to work in a team environment and lift 50lbs or heavier
About WallyPark

WallyPark is a leading provider of parking and transportation services. We are committed to delivering exceptional customer service and exceeding customer expectations. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

", "lang_code": "en"}

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