Customer Service Representative
1 month ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, answering their questions, and resolving their issues in a timely and professional manner.
Key Responsibilities- Provide top-notch customer service via phone, email, and in-person interactions
- Answer customer inquiries and resolve issues in a timely and professional manner
- Utilize strong communication and problem-solving skills to de-escalate customer complaints
- Process revenue transactions and receive payment by cash or credit card
- Issue receipts, refunds, credits, or change due to customers
- Accurately enter data into our system and maintain accurate records
- High school diploma or equivalent required
- Valid/current driver's license
- Cashiering experience, 1-2 years or more preferred
- Excellent verbal communication skills and basic computer skills
- Ability to work in a team environment and lift 50lbs or heavier
WallyPark is a leading provider of parking and transportation services. We are committed to delivering exceptional customer service and exceeding customer expectations. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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