Dump Truck Operations Coordinator

4 weeks ago


Port Saint Lucie, Florida, United States JWG Trucking LLC Full time
Job Overview

We are seeking a highly organized and detail-oriented dispatcher to join our team at JWG Trucking LLC. As a key member of our operations team, you will be responsible for coordinating the scheduling, reporting, and communication for service calls, ensuring seamless execution of our services.

Key Responsibilities
  • Track and manage service calls, including arrival times and customer interactions
  • Coordinate with field teams and customers to ensure timely and efficient service delivery
  • Prepare and maintain accurate records of service calls, schedules, and communication
  • Develop and implement effective communication strategies to ensure customer satisfaction
  • Collaborate with the operations team to identify areas for process improvement and implement changes as needed
Requirements
  • 1+ year of experience in a dispatching or operations role, preferably in the construction or trucking industry
  • High school diploma or equivalent required; associate or bachelor's degree preferred
  • Excellent communication, organizational, and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong knowledge of customer interface and interaction principles
About JWG Trucking LLC

At JWG Trucking LLC, we are committed to delivering exceptional customer service and creating a positive work environment for our team members. We believe in fostering a culture of family and teamwork, and we are looking for like-minded individuals to join our team.


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