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Housekeeping Associate

2 months ago

San Diego, California, United States Pacifica Hotels Full time
Job Summary

We are seeking a highly motivated and detail-oriented Room Attendant to join our team at Pacifica Hotels. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and comfort of our guests' rooms.

Key Responsibilities
  • Adhere to Pacifica's Pure Stay guidelines to maintain a safe and healthy environment for our team members and guests.
  • Utilize proper protective equipment (PPE) as required and in accordance with property-specific guidelines.
  • Maintain a friendly and courteous demeanor at all times, providing personalized service to hotel guests.
  • Communicate effectively with guests and fellow team members.
  • Clean guest rooms to company standards, including making beds, dusting, vacuuming, and cleaning bathrooms.
  • Meet productivity standards for room cleaning, as established by the Executive Housekeeper and General Manager.
  • Follow company policy for room amenities and turn in any lost items to management immediately.
  • Maintain the security of master room keys and return them at the end of each shift.
  • Report any maintenance issues or missing/found articles to the Executive Housekeeper.
  • Assist with laundry and other tasks as needed to support the housekeeping team.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in housekeeping or a related field preferred.
  • Basic cleaning skills and ability to communicate effectively with guests and team members.
  • Ability to prioritize tasks, work independently, and maintain a high level of productivity.
  • Physical ability to lift up to 20 pounds and perform repetitive tasks.