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Security Officer

2 months ago

Springfield, Massachusetts, United States MGM Resorts International Full time

About the Role:

We are seeking a highly skilled and experienced Public Safety Professional to join our team at MGM Resorts International. As a Security Officer - Event Safety Specialist, you will play a critical role in maintaining a safe and secure environment for our guests and employees.

Key Responsibilities:

  • Maintain a uniformed presence at various posts both inside and outside the venue, ensuring all employees, visitors, and guests are authorized and providing a safe environment.
  • Patrol assigned areas to ensure compliance with established policies and procedures, and respond to all levels of security and potential life safety issues.
  • Provide a visible deterrent to crime and threats of potential violence, and respond to emergencies as necessary or as directed.
  • Assist with event security as required or directed by Public Safety Manager(s) and event services department.
  • Maintain a high level of situational awareness and diligence to duties, taking action to immediately correct and/or report suspicious activity and potential threats as required by the Public Safety Department.
  • Maintain assigned equipment (radios, uniforms, etc.), reporting lost or damaged equipment to the public safety manager(s).
  • Report all incidents, accidents, and/or medical emergencies immediately to the public safety manager(s).
  • Respond to alarm activations, including security, fire, and intrusion alarms, and utilize facility's video surveillance system, building access control system, and radio communications.

Requirements:

  • Takes pride in their work and has effective communication and interpersonal skills, with the ability to interact with individuals on all levels.
  • Ability to work independently and handle confidential information with discretion, and to evaluate, compile, coordinate, and disseminate information, make sound judgment, and respond accurately and quickly to changing situations.
  • Knowledgeable about each public safety post and special event operation, and proficient with computers/Microsoft office.
  • Must have customer service or hospitality experience, and be energetic, well-organized, a team player, and committed to the MGM Resorts International mission of delivering superior customer service.
  • Effectively communicate in English, both oral and written forms.

Perks and Benefits:

  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
  • Free parking.
  • Company-issued uniform.