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Healthcare Support Specialist

2 months ago

Atlanta, Georgia, United States ACI Federal™ Full time
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

About the Organization
ACI Federal is a government contractor based in Fredericksburg, Virginia. ACI has employees nationwide specializing in healthcare, information technology, and national security.

ACI currently provides staff to state and Federal government agencies in classified and non-classified positions and healthcare staffing.

Description

Position Overview

Healthcare Support Specialists perform essential administrative and clinical duties to ensure the efficient operation of medical offices and clinics. Responsibilities may include:
  • Reception duties, including answering phones, scheduling appointments, greeting patients, and assisting with intake forms.
  • Managing record keeping, accounting, and correspondence.
  • Utilizing computer applications for patient billing, transcription, scheduling, insurance claims, and accounts receivable.
  • Processing, coding, and completing insurance claim forms.
  • Maintaining and stocking medical supplies and equipment.
Essential Job Functions
  • Engage with patients, the general public, and medical personnel in a professional and courteous manner.
  • Uphold the confidentiality of client information in accordance with HIPAA guidelines.
  • Adhere to all OSHA safety standards, including the proper disposal of biohazard waste.
  • Assist in health treatments as required.
  • Monitor clinic and patient flow, triaging patients for urgent appointments or consultations as necessary.
  • Document issues and report critical situations as they arise.
  • Support medical staff as a medical scribe.
Full-Time/Part-Time
Full-Time

Position Requirements

Requirements
  • Must possess and maintain a current CPR certification.
  • Must be immunized for specified illnesses and diseases.
Physical Requirements
  • Ability to walk or run for extended periods.
  • Capability to stand for long durations.
  • Flexibility to bend or twist the body.
  • Repetitive motion abilities.
  • Dexterity to use hands/fingers for handling, controlling, or feeling objects, tools, or controls.