Automotive Operations Director

4 days ago

Fort Wayne, Indiana, United States Gerber Collision & Glass Full time
Job Title: Automotive Operations Director

We are seeking an experienced Automotive Operations Director to lead our collision repair center in providing exceptional customer experiences. The ideal candidate will have a proven track record of success in a collision repair environment, with strong leadership and communication skills.

Key Responsibilities:
  • Lead Day-to-Day Operations: Ensure consistent execution of our business plan, prepare and manage the annual and monthly operating budget, and forecast, target, and track monthly sales, profit, and expense objectives.
  • Manage Team Performance: Deliver formal annual performance reviews and informal monthly performance reviews, monitor and maintain all accounts payable and accounts receivable relating to the collision center, and provide training for all staff as necessary.
  • Maintain High-Quality Standards: Ensure all staff wear proper safety gear, adhere to dress code, and maintain a clean and organized repair facility at all times.
  • Manage Estimates and Store Capacity: Manage all estimates to ensure labor mix is within established standards and manage store capacity.
  • Facilitate Meetings and Training: Facilitate monthly health and safety meetings, attend monthly managers meetings, and attend recommended training sessions.
  • Store CSI Performance Review: Conduct or coordinate daily production meetings/walks to confirm throughput and delivery dates, and review and follow up on store CSI performance within 24 hours.
Salary Estimate:

$65,000 - $80,000 per year, depending on experience.

Requirements:
  • Post-Secondary Education: Equivalent education required.
  • Proven Leadership Experience: Proven leadership experience in a collision repair environment or similar role.
  • Required Skills/Abilities: Attention to detail, ability to consistently demonstrate a successful client experience, communicate clearly both verbally and in writing, and motivate others using effective coaching tools and management skills.
Benefits:

We offer comprehensive benefits, including paid time off plans, parental leave, holidays, medical insurance, prescription drug coverage, dental and vision insurance, retirement plan, disability insurance, life insurance, continuing education opportunities, free prescription safety glasses annually, and uniform stipend.

We are committed to being an equal opportunity employer and fostering a diverse and inclusive workplace.

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