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General Manager I The LARK

2 months ago

Bozeman, Montana, United States Columbia Hospitality Full time
About The LARK

The LARK is a 67-room hotel in the heart of downtown Bozeman, Montana. Our community-powered inspiration features the sights, sounds, and people of Bozeman as part of every room, and every stay is built on the experiences available just outside our doors.

Job Summary

We are seeking an experienced General Manager to lead our team at The LARK. As a key member of our management team, you will be responsible for providing overall direction, coordination, and leadership for all departments in the property.

Key Responsibilities
  • Provide overall direction, coordination, and leadership for all departments in the property
  • Primary support for all group sales outreach, negotiations, planning, and service
  • Direct liaison to all community organizations, city officials, industry associations, and public relations entities
  • Ensure all applicable standards, policies, and procedures are fully implemented in all departments
  • Participate in preparation of the annual operating budget and financial plans which support the overall objectives of the property
  • Create and monitor annual operating goals, addressing all the drivers (Financial, Guests, Infrastructure, and Learning and Growth)
  • Work with department leaders to meet or exceed established budgetary guidelines for the hotel. Establish sound pricing policies for guest services. Review and approve operating expenses. Develop and implement strategies to enhance profitability and revenue generation
  • Direct the accurate and on-time preparation, production, and distribution of all required reports
  • Protect and enhance the value of all property assets through appropriate programs in maintenance, security, emergency preparedness, housekeeping, and capital improvements
  • Analyze guest feedback and discuss findings with department leaders. Institute changes and upgrades in service as necessary
  • Promote the property by building and maintaining an active and visible position in the local community and with industry partners
  • Select, supervise, train, develop, schedule, discipline, and counsel staff. Demonstrate positive leadership characteristics that empower and inspire employees to meet and exceed standards
  • Provide timely formal assessment of individual team members in alignment with the performance review policy and procedures
  • Conduct training on job standards and areas of responsibility as needed
Requirements
  • At least 5 years progressive experience in a General Manager role at a property of similar size and level of service
  • Working knowledge of all applicable laws, codes, and regulations
  • Strong communication skills, including the ability to write contracts, reports, business correspondence, and operations manuals. Ability to effectively present information and respond to questions from team members, managers, clients, guests, or the general public
  • Strong general management skills, including time management, information analysis, planning, and organizing, decision making, problem solving, and delivery of results
  • Strong financial management skills, including budget management, expense control, forecasting, and analysis of financial statements
  • Strong people management skills, including coaching, motivating, delegating, scheduling, and relationship-building
About Columbia Hospitality

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues.

We are committed to creating a fun, dynamic, and nurturing work environment for our team members. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and values.

Our values include Accountability, Creativity, Enthusiasm, Honesty, Inclusion, and Respect.