Property Claims Adjuster

2 weeks ago

Truckee, California, United States State Farm Mutual Automobile Insurance Company Full time
Job Summary

State Farm Mutual Automobile Insurance Company is seeking a skilled Property Field Inspection Claim Specialist to join our team. As a key member of our claims handling process, you will be responsible for conducting on-site inspections and assessments of property damages for both residential and commercial claims. Your expertise in handling accidental and weather-related claims will be essential in providing exceptional customer service and resolving claims efficiently.

Key Responsibilities

• Conduct on-site inspections and assessments of property damages for both residential and commercial claims
• Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently
• Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process
• Investigate and adjust both personal and commercial property claims with exposures up to $500,000
• Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations
• Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines

Requirements

• Bachelor's degree in a related field is preferred or equivalent work experience
• Minimum of 5 years experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims
• Strong knowledge of property insurance policies, coverage, and claim handling practices
• Demonstrated knowledge of both residential and commercial building construction
• Familiarity with local regulations and compliance requirements in your assigned territory
• Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders
• Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus
• Proven ability to assess damages, estimate repair costs, and negotiate settlements
• Detail-oriented with strong organizational and analytical skills
• Proficient in using claims management software and other relevant tools

Physical Requirements

• Physical agility to allow for frequent lifting, carrying, and climbing a ladder
• Ability to navigate roofs at various heights for inspection of both residential and commercial structures
• Ability to crawl in tight spaces
• Valid driver's license is required

Preferred Skills

• Experience in handling complex or high-value claims
• Construction background
• Water mitigation inspection
• Xactimate, XactContents

About State Farm

State Farm is a leading insurance company that invests in its employees by providing a competitive Total Rewards package. As a Property Field Inspection Claim Specialist, you will be part of a dynamic team that values work-life balance and offers opportunities for professional growth. If you are a skilled and experienced professional looking for a challenging and rewarding role, we encourage you to apply.

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