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Bakery Team Lead

2 months ago

Boca Raton, Florida, United States Whole Foods Market Full time
Job Summary

We are seeking a highly skilled and experienced Bakery Department Supervisor to join our team at Whole Foods Market. As a key member of our bakery team, you will be responsible for overseeing the daily operations of the department, ensuring high-quality products, and providing exceptional customer service.

Key Responsibilities
  • Team Leadership: Supervise and delegate tasks to bakery team members, ensuring a smooth and efficient workflow.
  • Training and Development: Work with the bakery trainer to train team members in a manner that builds and sustains a high-performance team and minimizes turnover.
  • Inventory Management: Maintain accurate inventory levels, ensuring all cases and shelves are clean, well-stocked, and properly rotated.
  • Customer Service: Foster a positive environment of outstanding teamwork, mutual respect, and exceptional morale, ensuring all customers receive prompt and courteous service.
  • Regulatory Compliance: Maintain awareness of customer flows and needs, directing team members as necessary to satisfy and delight customers, while adhering to all applicable health and safety regulations.
  • Performance Evaluation: Provide timely, thorough, and thoughtful performance evaluations, selecting, training, developing, mentoring, motivating, and counseling team members in a manner that sustains a high-performance team and minimizes turnover.
Requirements
  • Experience: 12+ months retail experience, preferably in a bakery or food service environment.
  • Skills: Extensive knowledge of bakery team procedures and policies, strong organizational and time management skills, excellent interpersonal and customer relationship skills, and proficiency with email, Microsoft Office, and operations-related applications.
  • Physical Requirements: Ability to lift 50 pounds, stand/walk for 6-8 hours in an 8-hour workday, and work in a fast-paced environment with exposure to FDA-approved cleaning chemicals and temperatures up to 90°F.