Executive General Manager

2 weeks ago

Fruitport, Michigan, United States Big Boy Restaurant Group Full time

About the Role

The Executive General Manager is a key leadership position within the Big Boy Restaurant Group, responsible for driving the overall performance of their restaurant. This individual must possess a deep understanding of the company's operational standards and be able to effectively communicate and implement these standards to their team.

Key Responsibilities

  • Oversee the overall operations of the restaurant, ensuring compliance with company policies, procedures, and standards.
  • Ensure proper financial management, including preparation of daily, weekly, and annual projections, and communicate financial goals and results to the management team.
  • Achieve maximum sales and profits while maintaining excellence in operational standards and procedures.
  • Maintain proper inventory levels, ensuring compliance with established pars, and complete related accounting and administrative reports in a timely manner.
  • Assist in the recruitment, interviewing, and selection of Assistant Managers and Shift Leaders, and oversee the development and growth of the management team.
  • Work with the management team to effectively recruit, hire, and develop restaurant staff, and coach and counsel employees as needed.
  • Implement all advertising and promotions coordinated by the Marketing Department, ensuring that all food is prepared and presented properly 100% of the time.
  • Maintain strict safety and sanitation standards within the restaurant.
  • Ensure all employees receive proper training, formulate appropriate schedules, and maintain guest goodwill and positive public relations within the community.
  • Support the management team at all times, with a primary focus on complete guest satisfaction.
  • Maintain a professional appearance, adhering to uniform standards at all times.

Requirements

  • High School Diploma or GED;
  • Sufficient strength and agility to lift and carry up to 50 lbs.;
  • Bending, reaching, and climbing stairs;
  • Ability to work long hours and be on your feet for long periods of time;
  • Ability to read, count, write, and follow recipes accurately;
  • Able to stand/sit and drive a vehicle for long periods of time; and
  • Good hearing, visual, English speaking, memory, writing, reading, math, and organizational skills.

Desired Traits/Hospitality Skills

  • A helpful personality;
  • The ability to work well with others and maintain professionalism at all times;
  • The ability to develop and build professional relationships with staff and guests; and
  • Great communication and leadership skills.

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