Customer Service Representative

5 days ago


Greensboro, United States Epes Transport Full time
{"About Us": "At Epes Transport System, LLC, our mission is to provide exceptional transportation solutions that meet the needs of our customers. We strive to be the trusted partner for safe, timely, and cost-effective transportation services.", "Responsibilities": "Key Responsibilities:
  • Process customer load tenders and enter orders into our system.
  • Coordinate appointments with vendors, distribution centers, and stores.
  • Work closely with planners to ensure efficient load times and equipment availability.
  • Provide support to Customer Service Representatives and handle temporary coverage of account activity.
  • Reschedule loads that are late or missed appointments.
Requirements:
  • High School Diploma; some college preferred.
  • 6-12 months of experience in a truckload environment.
  • Excellent data entry skills and attention to detail.
  • Ability to work independently and take initiative.
  • Flexibility to handle pressure and work with interruptions.
", "Qualifications": "Qualifications:
  • High School Diploma; some college preferred.
  • 6-12 months of experience in a truckload environment.
  • Good data entry skills and accuracy.
  • Ability to pass a pre-employment drug test.
  • Excellent work history with a proven track record.
  • No conviction of felonies or serious crimes.
", "Job Overview": "We are seeking a Customer Service Assistant to provide clerical support to our Operations team. The successful candidate will handle customer service needs, coordinate activities with National Account Representatives, and provide support to the Planning Department.", "Language": "en-US"}

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