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Floor Supervisor

2 months ago

Salisbury, Maryland, United States The Apothecarium Full time
About The Apothecarium

The Apothecarium is a leading medical and recreational cannabis dispensary with multiple locations across the United States. Our mission is to provide a safe and welcoming environment for our customers to explore the benefits of cannabis.

Job Summary

We are seeking a highly motivated and customer-focused Floor Supervisor to join our team at our Salisbury, MD dispensary. As a Floor Supervisor, you will be responsible for providing exceptional customer service, assisting patients with cannabis recommendations, and maintaining a clean and organized store environment.

Key Responsibilities
  • Assist patients and caregivers with cannabis recommendations through the process of product selection, effects, potency, dosing, methods of consumption, and administration.
  • Maintain thorough product knowledge and answer concerns and/or questions promptly and efficiently.
  • Provide excellent customer service practices to deliver a distinctive and delightful customer experience.
  • Develop and maintain strong relationships with patients and caregivers by anticipating their needs.
  • Follow established policies and procedures for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines.
Requirements
  • Must meet age requirements by state as determined by the Department of Health or State Regulatory Commission.
  • At least one (1) year of customer service, retail, or related experience preferred.
  • Cannabis experience a plus.
  • Must be flexible regarding work schedule, including evenings, weekends, and holidays.
  • At least one (1) year of supervisory or leadership experience.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Discounts on cannabis products and services.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about the cannabis industry, we encourage you to apply for this exciting opportunity.